Zodule

Terms of Service

Please read these terms carefully before using Zodule.

Acceptance of Terms

By accessing or using Zodule, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

Description of Service

Zodule is an online marketplace that connects customers with salons and beauty professionals. We facilitate the discovery and booking of beauty and wellness services. Zodule acts as an intermediary and is not itself a provider of beauty services.

User Accounts

You may need to create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to keep your account information up-to-date.

Bookings

When you book a service through Zodule, you enter into a direct agreement with the salon or beauty professional. We facilitate this connection but are not a party to the service agreement between you and the provider.

Salons set their own prices, availability, and service terms. While we strive to display accurate information, we cannot guarantee the accuracy of all listings at all times.

Payments

Payments for services are processed securely through our platform or directly at the salon, depending on the provider's setup. All prices are displayed in the local currency and include applicable taxes unless stated otherwise.

You agree to pay the full amount for any services you book. Failure to pay may result in restrictions on your account.

Cancellation & Refunds

Cancellations and refunds are governed by our Cancellation & Refund Policy. Please review it carefully before making a booking.

Intellectual Property

All content on Zodule, including text, graphics, logos, images, and software, is the property of Zodule or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Reviews & User Content

You may submit reviews and ratings for services you have used. By submitting content, you grant Zodule a non-exclusive, royalty-free licence to use, display, and distribute your content on our platform.

Reviews must be honest, relevant, and based on your genuine experience. We reserve the right to remove content that violates our guidelines.

Prohibited Activities

You agree not to:

  • Use the platform for any unlawful purpose
  • Impersonate another person or entity
  • Submit false or misleading information
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Scrape, crawl, or use automated tools to extract data without permission
  • Interfere with the proper functioning of the platform

Limitation of Liability

Zodule is provided “as is” without warranties of any kind. To the fullest extent permitted by law, Zodule shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

Our total liability for any claims arising from or related to the service shall not exceed the amount you paid through the platform in the 12 months preceding the claim.

Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

Changes to Terms

We may update these terms from time to time. Continued use of Zodule after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Us

If you have questions about these terms, please reach out through our contact page.